We are glad to welcome you to our website. Many thanks for using our website and supporting us! Here some formalities before you start.
1. Information About Us
2. Website Content
3. Permitted Use
5. Linking and Framing
6. Paid Services and Refund Policy
7. Suspension and Termination
8. Governing Law
10. Warranties and Disclaimers, Limitation of Liability and Indemnity
1. INFORMATION ABOUT US
https://en.firstelearn.com is a site operated by ARTCRAFT EDUCATION LLP ("We", “us”, “our”).
You are responsible for making all arrangements necessary for you to have access to our Website. You are also responsible for ensuring that all persons who access our Website through your internet connection are aware of these terms, and that they comply with them.
2. THE WEBSITE CONTENT
All of the information, content, operations, functionality, and software displayed on, transmitted through, or used in connection with the Website, including for example: directories, guides, articles, reviews, text, photographs, images, illustrations, video, source and object code, software, data, and all other matters related to us, including without limitation, the selection and arrangement of the aforementioned and the „look and feel” of the Website (collectively, the „Content”), are protected under applicable copyrights and other proprietary (including but not limited to intellectual property) rights and are our intellectual property.
We are the owner or the licensee of all intellectual property rights on our Website (including but not limited to the services other intellectual property rights offered on or via the Website) and in the material published on it. Those works are protected by copyright laws, and treaties around the world. All such rights are reserved.
You may not frame or utilize framing techniques that involve any trademark, logo, copyrighted material, or other proprietary information (including images, text, page layout, or form) of any portion of the Website without the express written consent of an authorized person from us. In addition, you agree not to decompile, reverse engineer, or disassemble any software or other products or processes accessible through the Website, not to insert any code or product, or manipulate the content of the Website in any way that affects the user's experience, and not to use any data mining, robots, cancelbots, Trojan horse, or any data gathering or extraction method in connection with your use of the Website.
We respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement or if you are aware of any infringing material placed on the Website, please contact us.
The information available on the Website is for general information purpose only. While we strive to do thorough research and keep the information up-to-date and correct at all times, we do not guarantee the full completeness, accuracy, reliability, suitability, or availability concerning the information. Any reliance on the information available is therefore at your own risk.
3. PERMITTED USE
You must not use the Website in any way that causes, or may cause, damage to the Website or impairment of the availability or accessibility of the Website, or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
You must not use the Website to copy, store, host, transmit, send, use, publish, or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit, or other malicious computer software.
You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction, and data harvesting) on or concerning us without an authorized person's express written consent from us.
You must not use the Website to transmit or send unsolicited commercial communications.
You must not use the Website for any purposes related to marketing without an authorized person's express written consent from us.
You must not use the Website in order to resell our content, including but not limited to our online courses to other person or a third party unless otherwise indicated in our separate agreement with you. The Website was developed for online education of individual persons in the CG (Computer Graphics) field. You must not sell/trade to any third party any materials, samples, layouts, or documents from/provided by ArtCraft. B2B (as „Business to Business”) services are subject to separate terms of agreement.
We have implemented commercially reasonable technical and organizational measures designed to secure your private information from accidental loss and unauthorized access, use, alteration or disclosure. However, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your private information for improper purposes.
5. LINKING AND FRAMING
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link from any website that is not owned by you.
Our Website must not be framed on any other Website, nor may you create a link to any part of our Website other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the Content Standards.
If you wish to make any use of material on our Website other than that set out above, please address your request to us.
Links from our Website. Where our Website contains links to other websites and resources provided by third parties, these links are provided for your information only. If you use these links, you will leave our Website. We have not reviewed these third party websites, and we have no control over the contents of those websites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. We do not endorse or make any warranties or representations about other websites, or any information, software, or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third-party websites linked on our Website, you do this entirely at your own risk.
Our team always strives to bring you professional and researched content to help you at every step of your career, and, in some cases, the content will be provided by third-party software, websites, or services.
6. PAYMENT AND REFUND POLICY
We are striving to provide the best service and products that we can, but you understand and agree that the Website materials are provided „as is” and „as available” without any representations or warranties, express or implied. Without prejudice, ArtCraft does not warrant that:
The website will be constantly available, or available at all.
The information on the Website is complete, true, accurate, or non-misleading.
That the Website will be available at any particular time or location, uninterrupted or secure.
That the Website will be active 24/7 all the time.
Your data will be saved all the time in your account, and that data loss will never ever occur. However, we will do our best to make sure all the information is saved in your account for a flawless experience. Data loss is very unlikely.
Based on these Terms and subject to separate license terms, we shall provide you with access to online educational materials. You will be billed based on the terms and conditions of the payment plan you choose. Payment will be made in advance before access granted, unless otherwise specifically stated in the terms of the subscription plan. The prices may be changed at any time, as indicated on the Website. Any fees paid hereunder are non-refundable and non-cancelable unless specifically provided herein below.
For cause: in the event you were not able to use the Website and our materials which you have paid for, due to its non-operability within 160 hours in a row or for a longer period. In order to receive a refund based on Website non-operability, you must immediately contact customer service by emailing [email protected] at the moment any problem occurs and attach a screenshot illustrating the problem. For the avoidance of doubt, this shall not be applicable for occasional system maintenance and technical issues making some Website functions temporarily unavailable.
For no-cause: in the event your payment was made by mistake, provided that (i) you have not used the access to online educational materials (ii) you have contacted customer service in writing in regards to this no later than 14 days within the time the payment was made.
Without derogating from the above, as far our services are consumed at the very moment of access to online educational materials, NO refunds shall be made:
in the event you decided stop using our online educational materials;
The refund shall be made on the same account it was paid for to avoid transaction commissions. Customers who wish to redeem a refund must contact customer service by emailing [email protected] or by using live chat via ArtCraft.com and indicate the reason for refund.
7. SUSPENSION AND TERMINATION
We will determine, at our discretion, whether there has been a breach of these Terms of Website Use. Where a breach has occurred, we may take such action as we deem appropriate.
· immediate, temporary, or permanent withdrawal of your right to use our Website;
· immediate, temporary, or permanent removal of any material uploaded to you on our Website;
· issue a warning to you;
· legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
· further legal action against you;
· disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
We reserve the right of deleting an account if there are signs of suspicious, unusual or harmful activities, therefore creating a potential danger for Website. However, we highly trust and respect our users and we do not believe it will be the case to terminate someone’s account.
8. GOVERNING LAW
This Agreement is governed by the law of England and Wales without regard to its conflict of laws rules. This Agreement and any non-contractual obligations arising out of or in connection with it including any dispute, controversy, or claim arising out of or in connection with this Agreement, or the breach, termination, or invalidity thereof, shall be finally settled by the Arbitration Institute of the Stockholm Chamber of Commerce. The number of arbiters—one, language of proceedings—English
If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
9. NOTIFICATION AND SCHEDULE CHANGES
We reserve the right to change any and all content of our online educational materials, software and other items contained on the Website and any Website services offered through the Website at any time without notice. These changes are made according to our users' feedback, research, and after consulting with our lecturers and experts.
In the event of any changes in schedule in your online courses, we will send three-hour prior written notice to your contact email.
10. WARRANTIES AND DISCLAIMERS, LIMITATION OF LIABILITY AND INDEMNITY
YOU AGREE THAT YOUR USE OF THE WEBSITE AND WEBSITE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE, OUR OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE WEBSITE AND THE WEBSITE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE WEBSITE’S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THIS WEBSITE OR THE WEBSITE SERVICES AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (A) ERRORS, MISTAKES, OR INACCURACIES IN CONTENT, MATERIALS, OR OPERATION OF THE WEBSITE SERVICES; (B) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE WEBSITE SERVICES; (C) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN; (D) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE WEBSITE OR THE WEBSITE SERVICES; (E) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE WEBSITE OR WEBSITE SERVICES BY ANY THIRD PARTY; AND/OR (F) ANY ERRORS OR OMISSIONS IN ANY CONTENT, MATERIALS OR WEBSITE SERVICES, OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE WEBSITE SERVICES OR ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE WEBSITE OR WEBSITE SERVICES.
LIMITATIONS OF LIABILITY
IN NO EVENT SHALL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT OR LOST DATA DAMAGES ARISING FROM USE OF THE WEBSITE OR WEBSITE SERVICES, EVEN IF YOU HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE GREATER OF THE AMOUNT PAID, IF ANY, BY YOU TO US FOR THE WEBSITE SERVICES DURING THE PERIOD OF THREE MONTHS PRIOR TO ANY CAUSE OF ACTION ARISING. IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE CALIFORNIA CIVIL CODE SECTION 1542, WHICH SAYS: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH, IF KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR”.
You agree to defend, indemnify, and hold us, our subsidiaries, and affiliates, and their respective officers, agents, partners, and employees, harmless from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses made by any third party due to or arising out of your Contributions, use of the Website, and/or arising from a breach of this Agreement and/or any breach of your representations and warranties set forth above. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
You can contact us by sending an email to [email protected]